All Systems Operational

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IPRO Cloud - US ? Operational
90 days ago
99.94 % uptime
Today
IPRO Cloud - CA Operational
90 days ago
100.0 % uptime
Today
IPRO Cloud - EU Operational
90 days ago
100.0 % uptime
Today
IPRO Cloud Login Portal ? Operational
90 days ago
99.94 % uptime
Today
IPRO Services Environment - USA ? Operational
90 days ago
99.94 % uptime
Today
IPRO Services Environment - USA 2 Operational
90 days ago
99.92 % uptime
Today
IPRO Services Environment - Canada ? Operational
90 days ago
100.0 % uptime
Today
Refresh Groups: Operational
IPRO Refresh Group 1 Operational
IPRO Refresh Group 2 Operational
IPRO Refresh Group 3 Operational
IPRO Refresh Group 4 Operational
IPRO Refresh Group 5 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
The managed services sites will be down for maintenance for 2 hours starting at 5pm Pacific Time on 6/30/2022.

During this time you will not be able to access your cases. Service will resume at 7pm Pacific Time.

Posted on Jun 23, 09:00 MST
Your Ipro Cloud environment will undergo routine maintenance on July 2, 2022 from 6PM to 12AM Pacific Time.

Please ensure that any jobs in are paused or completed prior to the maintenance start time. Access to systems in the Ipro Cloud Environment via the Citrix or Ipro Cloud portal will be unavailable during this maintenance window. This will affect your ability to launch connections to any cloud-hosted Ipro component server, and launch Ipro review from your web browser.

If you have any questions or concerns, please email support@iprotech.com.

Posted on Jun 24, 07:21 MST
Hello,

The Ipro Services team would like to notify that Two Factor Authentication (2FA) will be enabled for all user logins as of 07/05/2022. Please refer to the setup guide for directions. If there are any questions, please send an email to services@iprotech.com.

2FA Setup Guide: https://iproservices01.mediashuttle.com/download.jsp?id=8aa61d8a-624a-43c0-859a-169dea6e78ec

Regards,

Ipro Services Team

Posted on Jun 24, 07:50 MST
Your Ipro Cloud environment will undergo routine maintenance on July 9, 2022 from 6PM to 12AM Pacific Time.

Please ensure that any jobs in are paused or completed prior to the maintenance start time. Access to systems in the Ipro Cloud Environment via the Citrix or Ipro Cloud portal will be unavailable during this maintenance window. This will affect your ability to launch connections to any cloud-hosted Ipro component server, and launch Ipro review from your web browser.

If you have any questions or concerns, please email support@iprotech.com.

Posted on Jun 24, 07:22 MST
Past Incidents
Jun 28, 2022

No incidents reported today.

Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022
Completed - The scheduled maintenance has been completed.
Jun 25, 21:28 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 18:00 MST
Scheduled - Your Ipro Cloud environment will undergo routine maintenance on June 25, 2022 from 6PM to 12AM Pacific Time.

Please ensure that any data processing in eCapture and Job Manager is either paused, or completed prior to the maintenance start time. Access to systems in the Ipro Cloud Environment via the Citrix or Ipro Cloud portal will be unavailable during this maintenance window. This will affect your ability to launch connections to any cloud-hosted Ipro component server, and launch Ipro review from your web browser.

If you have any questions or concerns, please email support@iprotech.com.

Jun 13, 09:48 MST
Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.

Jun 21, 2022

No incidents reported.

Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.

Jun 17, 2022

No incidents reported.

Jun 16, 2022

No incidents reported.

Jun 15, 2022

No incidents reported.

Jun 14, 2022

No incidents reported.